Return & Backorder Policies


Please contact our Customer Service department regarding any issues with your order. You may contact us at [email protected] or by calling direct (855) 277‑9400 from 8:00 AM to 4:30 PM (Central), Monday thru Friday.


Returns must be received within 30 days of the date the original order shipped. Shipping costs are not refunded except in cases where we made the shipping error.


Returns are processed within 5‑7 business days of the package receipt at our Fulfillment Center and funds will be reimbursed according to the original payment.


Product returns may be sent to (please include your original packing list):

Tyndale House Publishers​
351 Executive Drive​
Carol Stream, IL 60188​
Attn: Returns



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